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TERMS & CONDITIONS



GREEN ORGANICS (AUSTRALIA) PTY LTD APPRECIATES YOU FOR CHOOSING TO DEVELOP A RELATIONSHIP WITH US. FOR BOTH THE PROTECTION OF OUR CUSTOMERS AND OUR COMPANY PLEASE TAKE THE TIME TO REVIEW THE FOLLOWING TERMS & CONDITIONS CAREFULLY BEFORE PURCHASING PRODUCTS AND USING SERVICES FROM WWW.GREENORGANICS.COM.AU. THE FOLLOWING CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.


By using our website, your purchase of a product or service from greenorganics.com.au (Green Organics Pty Ltd) is governed by these terms and conditions. Please read them carefully. Using our website indicates your acceptance of these terms and conditions of sale and our terms for use of this site. If you do not agree to these terms and conditions, please leave the site immediately and do not proceed any further. greenorganics.com.au (Green Organics (Australia) Pty Ltd) reserves the right to make changes to this website and these terms and conditions of sale and our terms of use at any time, without notice.


COPYRIGHTS & TRADEMARKS
The greenorganics.com.au trademark is owned by Green Organics Pty Ltd. Use of the Green Organics name and logo without permission is strictly prohibited.

A Perfume Organic, Absolution, Akin, Alaska Glacial Mud, Alchemy, Alima Pure, Antipodes, Antonia Burrell, Anumi, Aromababy, Apteka, Baby Bear Shop, Badger, Balm Balm, Bella Lucce, Bite Beauty, Bod, Bod For Bubs, Burlesque, Burt''s Bees, Butter London, Celsus Bio-Intelligence, Chidoriya, Crazy Rumors, Deep Steep, Dr Bronner, Dr Hauschka, Dr Hauschka Cosmetics, Ecocare, Ecoya, Erbaorganics, Erbaviva, Green Organics, Grown, Hadali, Herbfarmacy, Ilcsi, Inika, John Masters Organics, Juice Beauty, Jurlique, Konjac Sponge, Kimberly Sayer, Kinepin, La-tweez', Less is More, Lily Lolo, Living Nature, Living Nature Cosmetics, Lotus Wei, Maya Water, Moom, Nvey Eco, Pai, Pangea Organics, Sejaa, Soleo Organics, Sophyto',Studio 78 Paris, Suki, Suki Colour, Sukin, Tata Harper, The Body Deli, Thursday Plantation, Trilogy, Tsi-La, Vapour, Wotnot, Weleda, Whole Truth Solutions, Yes, natural or organic skin care manufacturers` brand names, trademarks and logos are the property of their respective holders and while we make reference to brand name merchandise we are in no way endorsed by or associated with these companies.

BDIH, Natural Products Association, Quality Assurance International, Eco Cert, NASSA certified, Australia Government Certified, Organic Food Chain, Organic Federation of Australia, National Health & Safety Council, CRI Carbon Certified Organisation, Bio Gro, USDA, Associations or foundations or certifiers, brand names, trademarks and logos are the property of their respective holders and while we make reference to such associations, we are in no way endorsed by or associated with these companies or organizations.


TEXT, GRAPHICS & PHOTOS
All text, graphics and photos published on this website are copyrighted and may not be used, reproduced, or displayed without written permission from Green Organics (Australia) Pty Ltd.


REWARD VOUCHERS
Vouchers in our "Redeem Centre" are vouchers which you may redeem with your reward points. All vouchers cannot be refunded nor exchange as cash. Greenorganics.com.au (Green Organics (Australia) Pty Ltd) reserves the right to add, change, remove vouchers in our Redeem Centre. This includes editing reward points value for all vouchers in our Points Redeem Centre without notice.


3 ITEM DISCOUNT POLICY
For the purpose of the 3 Item (5% discount) Policy. Each item associated with a product code is considered to be 1 product item. A Gift Set is 1 product item. A value pack is 1 product item. A Starter Kit is 1 product item.


USER SUBMISSIONS
Any comments, feedback, and other information submitted by users to our site or to other sites but pertaining to this site, shall remain the property of Greenorganics.com.au (Green Organics (Australia) Pty Ltd) and may be used or posted on this site or elsewhere for sole advertising and related purposes. By submitting such information to our site, or about our site, you are granting permission to Greenorganics.com.au (Green Organics (Australia) Pty Ltd) for said uses of the information.


ORDER ACCEPTANCE POLICY
Greenorganics.com.au (Green Organics Pty Ltd) reserves the right to refuse services, to closed accounts, to cancel orders, or to terminate referral customer and other marketing programs that it deems harmful to the company.

Green Organics reserves the right to limit quantities products. Green Organics also reserves the right to eliminate products from our website, cancel orders or prohibit access to certain pages at any time. We reserve the right to request additional information from customers such as copies of credit card, drivers license, photo id etc to minimize and prevent any fraudulent activities that may occur.


RISK OF LOSS
Greenorganics.com.au (Green Organics Pty Ltd) is responsible for all products until such time that they leave the warehouse / shop and are handed to a third-party carrier for final delivery, at which time all risk of loss passes to the customer.


PRODUCT USE
Greenorganics.com.au (Green Organics Pty Ltd) shall not be held liable for any damages resulting from the misuse of any product. Therefore, it is the sole responsibility of the customer to read all product instructions carefully, to use the product strictly for the purpose it was designed for, and to ensure that the product is used in a safe and reasonable manner. Green Organics shall not be held responsible for any damages that occur due to an allergic reaction, or as the result of any other unforeseen occurrence.


AGE OF USE
To purchase a product from Green Organics you must be the legal age of majority as stated by the law of the jurisdiction in which you reside.


WEB LINKS
Green Organics may link to websites outside the control of Green Organics. Please understand that a link should be in no way considered an endorsement of a website. Green Organics cannot be held liable under any circumstances for any damages that may occur as a result of a user visiting a page through an outbound link.


PRODUCT DESCRIPTION
Every effort has been made to clearly and fairly identify, and represent products on our website. Price comparisons and other product information are collected from manufacturers specifications, advertised prices, and manufacturers’ recommended retail pricing. Greenorganics.com.au (Green Organics (Australia) Pty Ltd) does not guarantee the accuracy of this information.


GIFT CERTIFICATES
- Gift certificates are not refundable
- Gift certificates are non transferable
- Gift certificates are not redeemable for cash.
- If your order exceeds the amount of your gift certificate, you must pay for the balance by credit card, cheque or bank transfer.
- Gift certificates must be used before the expiry date.


LOYALTY / REWARD POINTS
1. You will generate Green Organic Points as set out on the How to Earn Green Organic Points page (as amended from time to time) and any other applicable pages on our Sites.
2. You will earn one Green Organics Loyalty Point for every dollar spent at www.greenorganics.com.au
3. The number of Loyalty Points you hold, will determine your Loyalty Member Level, please refer to our Loyalty Member Table to find out more about our Loyalty System.
4. You will generate one Reward Point for every dollar spent at www.greenorganics.com.au for normal members
5. You will generate two Reward Points for every dollar spent at www.greenorganics.com.au for Silver members
6. You will generate two Reward Points for every dollar spent at www.greenorganics.com.au for gold members
7. Your reward points may be used to redeem Green Organics reward vouchers in your Member Account Area
8. Only for Sliver and Gold customers, if you DO NOT make a purchase from the greenorganic site in a 3 month period, then your loyalty points will drop by 150 points. You will continue to drop 150 points every 3 months if no purchase is made until you drop below the Loyalty point mark of 500 points.
9. You will stop being Inactive as soon as you earn one Loyalty Point in any Week.
10. Points are non-transferable and do not have any cash value.
11. The earning and redemption of Points is subject to our sole discretion and to any restrictions contained on the relevant pages of our Sites and any terms and conditions provided with particular promotions or bonuses. We have the sole right to interpret and apply such terms and conditions.
12. You are responsible for advising us of any change of your address or other Account details and we shall have no liability for any misdirected mail or other consequences resulting from your failure to do so.
13. It shall be your responsibility to ensure that your Points are properly credited. If you dispute your Points balance or where we deem that verification is required, we reserve the right to require proof of accrual from you.
14. We reserve the right to award Points selectively, at any time, to players chosen in our discretion. Any failure to follow the terms and conditions referred to herein, any abuse of the Loyalty Program or any conduct detrimental to the interests of the Group may result in the termination of your membership of the Loyalty Program and the cancellation of accrued Points
15. We reserve the right to modify, alter, discontinue or terminate the Loyalty Program and any promotion at any time for any reason whatsoever, with or without notice (including without limitation: by changing the Points required to attain a Loyalty Levels; by changing the way Points are generated, earned, awarded, Collected and/or redeemed including by adding further restrictions on the redemption of Points).
16. We may amend these terms and conditions at any time either by emailing you notification of the new terms and/or by publishing the modified terms and conditions on any of the Sites.


TERMINATION OF USE
You must agree to these terms of service in order to use Green Organics. If you can not or decide you do not want to agree with the Terms of Services displayed on this page, you should discontinue use of the Green Organics website and should leave www.greenorganics.com.au.


SPA TREAMENTS & SERVICES


When becoming a client of Green Organics, you agree to abide by our terms of business and cancellation policy.

Treatment Reservation:
Advanced booking is recommended to secure your preferred date and time of treatment. To secure your booking, Credit card details is required at time of booking for confirmed appointments.

Arrival:
Please arrive at least 5 minutes prior to your schedule appointment to avoid reduced treatment time. A late arrival will result in your treatment concluding at the scheduled time so as not to be of inconvenience to other clients.

Medical considerations
When making your reservation, please advise us of any health conditions, allergies or injuries that might affect your treatment, We do not offer treatments during the first 3 months of pregnancy.

Cancellations:
Please provide us with a minimum of 24 hours’ notice for cancellations. No shows or any cancellation less than 24 hours in advanced will incur a 100% treatment fee, which will be deducted from your credit card or gift voucher. Due to our store’s opening hours/days, any cancellations for Monday appointments will need to be made prior to Sat 2pm. We apologise for any inconvenience caused.

Gift vouchers:
Please advise & present gift certificate at the time of booking and visit. Green Organics has the right to reject any booking if the voucher is not presented at the time of visit, or if voucher has expired. Gift vouchers cannot be used in conjunction with any discounted treatments or with any other treatment offer. No responsibility will be taken on any lost or stolen gift vouchers.





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