Shipping Information

Find out everything you need to know about our shipping procedures, cost and time.

Delivery Cost (Australian Customers ONLY)
Green Organics offers Express shipping across Australia at a flat rate of - $7.90 (Up to 3 kg)



Free Express Shipping for orders over $99.00 (Up to 3kg)

- ADDITIONAL $7.90+ SUR-CHARGE APPLIES FOR EVERY ADDITIONAL 1gram to 3KG.

- PLEASE CHECK YOUR ORDER AND SHIPPING ADDRESS DETAILS CAREFULLY AT CHECKOUT.

Delivery Cost (New Zealand, Hong Kong, United States Customers Only)
Below is a list of freight charges for New Zealand, Hong Kong & United States customers for various weight brackets

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When Will I Get My Delivery & What Method of Delivery Will You Use?
Normally your item will be recieved between 1 -2 working days in Australia and 2 - 5 working days in New Zealand. All orders for in stock items placed by 3 p.m. EST (Sydney Time Monday-Friday) will shipped out on the same day. Orders placed after 3 p.m. EST Sydney Time will be shipped on the next business day. Please allow one extra business day if a public holiday falls on or between the order date and expected delivery date.

Delivery is by Express Post and Standard Australia Post, Australia Post Air Mail. We will select the most efficient & reliable method of delivery for your particular area so that you will receive your item at the fastest time possible.

NOTE THAT IF YOU REQUIRE DELIVERY WITH INSURANCE OR SIGNATURE, PLEASE CONTACT US FOR ALTERNATIVE DELIVERY ARRANGEMENTS. ADDITIONAL CHARGES MAY APPLY.

All items purchased from Green Organics Pty Ltd are made pursuant to delivery arrangements. This means we are not responsible for any loss or damage attributed to Australia Post or couriers handling.

If goods are notified out of stock on the actual product details page, they will be shipped within 24 hours of us receiving them. Occasionally due to circumstances beyond our control we may be out of stock of certain items and we may not have yet updated their product pages. In this case we will notify you of an estimated delivery date and give you the option of waiting for your items or receiving a full refund.

Delivery Procedures (Australian Customers ONLY)
Express Post couriers
1.Courier will attempt to place the parcel in the mail box or leave it at a safe location near the front door.
2. If this is not suitable they will try to deliver the parcel directly to the customer.
3. It is the descretion of courier to determine whether to leave the item at the front door or letter box, or leave a note in your letter box where the item will be taken back to the closest Post Office for collection by the customer at a later time.

All items purchased from Green Organics Pty Ltd are made pursuant to delivery arrangements. This means we are not responsible for any loss or damage attributed to Australia Post or couriers handling.

If you do not pick up the package within a reasonable amount of time, the package will be returned to our Green Organics warehouse. In that event, please contact us at: support@greenorganics.com.au Tell us your order number and the date your package was returned by the post office. We will track it and re-send your order as quickly a possible.

Incorrect address / shipping address given by the customer
In the advent of goods being delivered to the wrong address as a result of incorrect address being given by the customer, absolutely no responsibility will be taken by Green Organics Pty Ltd. The reclamation of goods can be an impossible and extremely costly task. The reclamation of such goods is left solely to the customer although every effort will be made by way of giving all delivery details and contacting relevant persons to aid in correcting the mistake. All help in these matters is at our discretion.

PLEASE CHECK YOUR ORDER AND SHIPPING ADDRESS DETAILS CAREFULLY AT CHECKOUT.