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Shipping Information

Find out everything you need to know about our shipping procedures, cost and time.

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Delivery Cost - Shipping Within Australia



Green Organics offers:

Express shipping across Australia at a flat rate of - $7.90 (Up to 3 kg)

Free Express Shipping for orders over $99.00 (Up to 3kg)

- ADDITIONAL $7.90+ SUR-CHARGE APPLIES FOR EVERY ADDITIONAL 1gram to 3KG.

- PLEASE CHECK YOUR ORDER AND SHIPPING ADDRESS DETAILS CAREFULLY AT CHECKOUT.

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Delivery Cost - International Shipping
Green Organics ships internationally to New Zealand, Hong Kong, Japan, United States, and United Kingdom.

Below is a list of freight charges to New Zealand, Hong Kong Japan, United States and United Kingdom for various weight brackets. (If you require shipping with insurance or signature, please contact us to make arrangements. Additional cost will apply)

	Package Weight (grams)	New Zeland Price (AUD$)	Hong Kong Price (AUDS)	Japan Price (AUD$)	United States Price (AUD$)	UK Price (AUD$)	Shipping Type
	0 - 250	$7.60	$8.85	$8.85	$10.05	$11.50	Air Mail
	251 - 500g	$11.60	$14.10	$14.10	$16.50	$19.90	Air Mail
	501 - 750g	$15.60	$19.35	$19.35	$22.95	$27.95	Air Mail
	751 - 1000g	$19.60	$24.60	$24.60	$29.40	$35.90	Air Mail
	1001 - 1250g	$23.60	$29.85	$29.85	$35.85	$43.90	Air Mail
	1251 - 1500g	$27.60	$35.10	$35.10	$42.30	$51.90	Air Mail
	1501 - 1750g	$31.60	$40.35	$40.35	$48.75	$59.95	Air Mail
	1751 - 2000g	$35.60	$45.60	$45.60	$55.20	$67.90	Air Mail
	2001 - 2500g	$39.80	$51.05	$51.05	$63.05	$77.95	Air Mail
	2501 - 3000g	$44.00	$56.50	$56.50	$70.90	$87.90	Air Mail
	3001 - 3500g	$48.20	$61.95	$61.95	$78.75	$98.90	Air Mail
	3501 - 4000g	$52.40	$67.40	$67.40	$86.60	$108.90	Air Mail
	4001 - 4500g	$56.60	$72.85	$72.85	$94.45	$118.90	Air Mail
	4501 - 5000g	$60.80	$78.30	$78.30	$102.30	$128.90	Air Mail
	5001 - 5500g	$65.00	$83.75	$83.75	$110.15	$138.90	Air Mail
	5500 - 6000g	$69.20	$89.20	$89.20	$118.00	$148.90	Air Mail

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Delivery Time Frame & Method Of Delivery
Normally you will receive your order between 1 - 2 working days in Australia, 2 - 12 working days in New Zealand, 2 - 12 working days in Hong Kong, 2 - 12 working days in Japan, 2 - 15 working days in United States, and 2 - 15 working days in United Kingdom. All orders for in stock items placed by 3 p.m. EST (Sydney Time Monday-Friday) will shipped out on the same day. Orders placed after 3 p.m. EST Sydney Time will be shipped on the next business day. Please allow extra business day/s if a public holiday falls on or between the order date and expected delivery date.

Delivery is by Express Post, Standard Australia Post, and Australia Post Air Mail. We will select the most efficient & reliable method of delivery for your particular location so that you will receive your item at the fastest time possible.

NOTE THAT IF YOU REQUIRE DELIVERY WITH INSURANCE OR SIGNATURE, PLEASE CONTACT US FOR ALTERNATIVE DELIVERY ARRANGEMENTS. ADDITIONAL CHARGES MAY APPLY.

All items purchased from Green Organics Pty Ltd are made pursuant to delivery arrangements. This means we are not responsible for any loss or damage attributed to Australia Post or couriers handling.

	Location	Delivery Time (Working days)	Delivery Method
	Sydney	1 - 2 Working days	Express Post
	Melbourne	1 - 2 working days	Express Post
	Brisbane	1 - 2 working days	Express Post
	Perth	1 - 2 working days	Express Post
	Adelaide	1 - 2 working days	Express Post
	Darwin / Remote Areas	2 - 12 working days	Express Post
	Hobart	1 - 7 working days	Express Post
	Other Australian Cities	1 - 5 working days	Express Post
	New Zealand	2 - 12 working days	Air Mail
	Hong Kong	2 - 12 working days	Air Mail
	Japan	2 - 12 working days	Air Mail
	United States	2 - 15 working days	Air Mail
	United Kingdom	2 - 15 working days	Air Mail

If goods are notified out of stock on the actual product details page, they will be shipped within 24 hours of us receiving them. Occasionally due to circumstances beyond our control we may be out of stock of certain items and we may not have yet updated their product pages. In this case we will notify you of an estimated delivery date and give you the option of waiting for your items or receiving a full refund.

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Delivery Procedures - Within Australia ONLY
Express Post couriers
1.Courier will attempt to place the parcel in the mail box or leave it at a safe location near the front door.
2. If this is not suitable they will try to deliver the parcel directly to the customer.
3. It is the descretion of courier to determine whether to leave the item at the front door or letter box, or leave a note in your letter box where the item will be taken back to the closest Post Office for collection by the customer at a later time.

All items purchased from Green Organics Pty Ltd are made pursuant to delivery arrangements. This means we are not responsible for any loss or damage attributed to Australia Post or couriers handling.

If you do not pick up the package within a reasonable amount of time, the package will be returned to our Green Organics warehouse. In that event, please contact us at: support@greenorganics.com.au Tell us your order number and the date your package was returned by the post office. We will track it and re-send your order as quickly as possible.

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Incorrect Shipping Address Given By Customer
In the advent of goods being delivered to the wrong address as a result of an incorrect address being given by the customer, absolutely no responsibility will be taken by Green Organics Pty Ltd. The reclamation of goods can be an impossible and extremely costly task. The reclamation of such goods is left solely to the customer although every effort will be made by way of giving all delivery details and contacting relevant persons to aid in correcting the mistake. All help in these matters is at our discretion.

PLEASE CHECK YOUR ORDER AND SHIPPING ADDRESS DETAILS CAREFULLY AT CHECKOUT.